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Pool Service America Rolls Out Silver, Gold, and Platinum Service Levels

October 25, 2009

Pool Service America has rolled out tiered service levels, Silver, Gold, and Platinum. The Silver level of service is a simple clean and chlorinate service. Although it is generally what is offered by others, it is a stripped down version of what the company has traditionally offered, and specifically exludes its Science Based Chemical Management process, instead simply cleaning and chlorinating as others do.

Gold Level service is equivalent to the uniquely comprehensive type pool service the company has traditionally offered, specifically adding its Science Based Chemical Management process, including monitoring and maintaining not only chlorine but also pH, total alkalinity, calcium hardness, and cyanuric acid. Agreements entered into prior to this rollout will be considered Gold Level agreements. The Platinum level of service goes one step further, adding a quarterly algaecide treatment to help prevent algae formation.

A company spokesman commented. "We realized that although a long term homeowner is best served with what we now refer to as our Gold level of service, in today's economy many homeowners today simply are not thinking long term. Offering customers the option of a simple clean and chlorinate service in line with what other providers offer allows us to be signficantly more competitive on price, while still offering all the other attractive and unique features of our model including our no voicemail policy, criminal background checks, professional uniforms, and more."

Pool Service America is a South Florida based company intent on leading the professionalization of the swimming pool service and repair industry by driving a culture of excellence, service, and honesty through strong leadership utilizing a well designed set of systems, policies, and procedures. The company offers weekly or more often maintenance services (professional water chemistry testing, water chemistry maintenance, and cleaning), repair services, and equipment installations for both residential and commercial customers within its service areas.

More information can be found on the company's website, www.poolserviceamerica.com.

 

 

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